Fraud Alert

Please be informed that remains the only authentic and genuine website of Access Bank Plc whose registered head office is at Plot 1665, Oyin Jolayemi Street, Victoria Island, Lagos Nigeria.

However, we have uncovered several fictitious websites of some unscrupulous persons sending emails, letters, internet lottery schemes and telephone calls to unsuspecting members of the public by impersonating Directors or staff of the Bank and claiming:

  • To have access to huge US dollar deposits in the Bank held in the names of deceased persons
  • Huge US Dollar contract sums due for payment

Please be advised that Access Bank Plc and/or her officers will in no way be liable for any loss by you or any other party with regards to this information or the content of this e-mail.

To report a suspicious email that uses Access Bank's name, forward such to:

See an example of a fraudulent email.


Please do not acknowledge any PROMO, SMS or PHONE CALL notifying you of a cash prize, even if it is from a Telecoms provider e.g. Zain (now Airtel), MTN, GLO etc. You might also be asked to go to the nearest ATM to input some numbers before you can claim your prize.

Please call the Telecom provider to ascertain genuineness of the PROMO, SMS or PHONE CALL before committing yourself.

Stay safe by staying alert!

Suspect you are a victim of fraud?

Report fraudulent activity not associated with Online Banking:

Report fraudulent activity within Online Banking:

Lost or stolen ATM card

Report lost or stolen ATM card immediately.

Call 234-1-2712140 or email:

Lost or stolen credit card

Report lost or stolen credit card immediately.

Lost or stolen chequebook

Report lost or stolen chequebook immediately.

  • Call 234-1-2712005-7 or email:
  • If possible, provide the check number for the last check that was written, or the name of the person or business to whom it was written.

You can also contact your nearest Access Bank Branch to report a fraud.