USSD Banking - Frequently Asked Questions

Accounts must be owned by a sole signatory, have a BVN, must be naira denominated and no restriction must be on the account.
Accounts must be owned by a sole signatory, have a BVN, must be naira denominated and no restriction must be on the account.
Corporate, Association and Joint accounts are excluded from using *901# banking.
*901# can be used on any mobile device that is used to dial phone numbers.
MTN, GLO, Etisalat and Airtel Mobile Subscribers can use this platform.
Yes. Both smart and feature phones can use *901#
Only customers with an Access Bank account can perform transactions using *901#. However, a non-Access Bank account holders can open accounts via *901# to enjoy seamless transactions.
One of your account is automatically set as your default account on *901#. However, you can change your default account by following the steps below
Dial *901# > 8. Next > 3. Select Default Account
Immediately report incident to Access Bank contact center to block your phone number from accessing the USSD service. Once, you have recovered your line, you can contact the contact center to activate your line on the USSD platform.
USSD transactions can be authenticated by with the last four digits of your BVN. You can get your BVN by dialing *565#
As long as you are roaming your mobile number, you can use the *901# platform. 
  • Account Opening
  • Funds Transfer
  • Airtime Recharge
  • Merchant Payment
  • Bill Payment
  • Balance Enquiry
  • Generate OTP
  • Select Default Account
Features Short Code
Airtime for self *901*Amount#
Airtime for others *901*Amount*Phone Number#
Account Opening *901*0#
Data Purchase *901*8#
Balance Enquiry *901*5#
Fund Transfer to Access Bank *901*1*Amount*Account Number#
Fund Transfer to Other Banks *901*2*Amount*Account Number#
Merchant Payment *901*3*Amount*Merchant Code#
Bill Payment *901*3#
OTP Generation *901*4*1#
Features Charges
Airtime for self Free
Airtime for others Free
Account Opening Free
Data Purchase Free
Balance Enquiry Free
Fund Transfer to Access Bank Free
Fund Transfer to Other Banks N80+N4.00(VAT)
Merchant Payment Free
Bill Payment Free
OTP Generation Free
Once you dial the code, a session starts and lasts for 2 minutes for you to complete your transaction. However, the session times out after 20 seconds of inactivity.
For assistance, additional queries and support using *901#, please call the Access Bank Contact Centre on 0700CallAccess or send an email to contactcenter@accessbankplc.com